Orders placed until 12:00 on weekdays are delivered within 2-4 business days of the order. Orders placed after 12:00 or in the weekend are delivered within 3-5 business days.

Orders are delivered with DHL Express guarantee. You will receive a tracking code and regular updates from DHL until delivery after placing the order.

For orders of € 60 or more, the cargo is free of charge. For orders under this amount, the shipping charge is € 25.

For special Free Shipping campaigns, a small order fee of € 20 apply for orders under 25.

Under the DHL Express system, we deliver your order to your door free of customs or extra charges. In exceptional cases however, if you are requested to pay any Customs or Tax fee, please contact care@toucheprive.com before making any payment.

Shipping costs of shipments that are not accepted after the order is shipped will be deducted from the refund amount.


You can track the status of the cargo with DHL Express tracking number in the shared e-mail.