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Customer reviews
So much Compliments and such a Quality of those Products! But another very important point: I have never seen customer service respond so quickly and kindly. At first glance, it seems complicated. When I wrote an email asking for help, they arranged a refund within minutes. The biggest fear with unknown companies is customer service. But this customer service is the best I have ever seen.
— Jan 12/2024
Initially I had some issues with my return but the team at Touché Prive was quick to resolve this. They were very professional and understanding. The company does seem to value customer satisfaction. The item I purchased was good quality and looked exactly how it was presented online! I simply ordered the wrong size. In the end, I would shop from this company again and appreciate their customer support team. They were excellent.
— Jul 20/2023
Shipping from Turkey to the Netherlands. Was taken out as an "exception" at customs, but was still very fast with transparent communication. Quality and sizing both really good. Some of my favorite items come from this store! Not the same basics like any other store. Great!
— Jan 6/2023
I’ve ordered quite some items from Touché and they never disappoint. Beautiful designs, great quality and their customer service is amazing. Highly, highly recommended
— Sep 22/2023
I ordered this dress apprehensively, as I have been scammed by supposed ‘fashion companies’ who advertise on Facebook in the past. BUT! I was pleasantly surprised by the quality of the dress delivered. The cut and fabric was beautiful, and the price was extremely reasonable. I will order from them again.
— Sep 19/2023